| What is included & Extra Charges |
| Villa rental | Prices indicated are for the rental of the whole villa and include all utilities (electric, gas, water etc), unless stated. |
Single week surcharge (Does not apply to Club) | Prices are competitively set for bookings of two weeks or more. This £35 surcharge goes towards the extra administration and cleaning of the accommodation and applies to bookings upto, and including, 13 nights. |
| Short-stay supplement | For bookings of 3-6 nights, where available, then a further daily surcharge is made which contributes to the cleaning of the villa. This is calculated on the booking form. |
| Damage Retainer | £125. Held in case of damage to the villa and its contents. This is normally returned during the following week after your holiday, providing there is no damage, to your credit card account. |
| Usage Deposit | Between £25-£50 per week, depending on the villa. Where there are extra charges based upon usage (Central Heating/Air Conditiong/Swimming pool heating) meter readings will be taken at the start/end of the rental period and charged per unit. This will be deducted from the deposit or charged to your Credit card. Please note that fuel rates have increased dramatically, particularly in Spain, who is a net importer of fuel, so meter charges have increased by up to 70% between 2007 and 2008. |
Linen (bed linen/towels) (Included at Club) | Linen hire includes towels (hand, bath & tea, but not beach) and a shower mat. You have the option of :- 1) £7 per person per change, which allows a supply of fresh linen after the first week. 2) £7 per person, provides a supply of the linen only and allows you to launder it yourself. 3) Bring your own linen. |
| Z-bed hire | £50 per week. Where a villa is large enough to accommodate one, and has enough practical facilities (please consult with us first), then a Z-bed can be hired to accommodate an extra person. Bookings of 8 and 9 days will not incur more than the weekly charge, whereas bookings of 10-13 days will incur a 2 week rental charge. |
| Cot hire | £20 per week. These are usually the large collapsible floor-standing travel cots. Includes linen. Bookings of 8 and 9 days will not incur more than the weekly charge, whereas bookings of 10-13 days will incur a 2 week rental charge. |
| High chair hire | £10 per week. Bookings of 8 and 9 days will not incur more than the weekly charge, whereas bookings of 10-13 days will incur a 2 week rental charge. |
| Starter pack | £15 - Basics (milk, water, bread etc) to help until the next time you go to the supermarket - for late flights essentially. This consists of €14 worth of groceries and the cost of arranging this. |
| Extra cleaning | £30 - optional mid-stay clean after first week - for two week stays, or more. |
| Portable fans | Where not stated in the villa details, these can be hired. The charge for the hire of a fan is £8.00 per week, per fan. This includes the administration, collection, delivery and re-collection of the fan. |
| Additions to booking | You can make additions to your original booking (linen, cot, high chair, hamper etc) upto one week before your holiday date. If after this date then a £10 amendment charge is made to above changes. |
| Call-outs & Extra Charges | Should you request any of the above items whilst you are in Spain, which has not been ordered prior to your arrival to the villa, then it will incur extra charges, including call-out. All charged from the UK, and will be debited from your account in sterling. Call-out for above, or any unnecessary call-outs, would be £25 which includes the UK admin cost. Important - In order to avoid call-out charges then please do double check that you have ordered above items available to you in advance. In particular, that you have ordered sufficient bed linen and that if you chose not to have a linen change then this is indeed correct. The beds will be made up according to the bed configuration you advised of, so do check. Note that changes made within one week prior to your holiday incurs a £10 UK admin charge only. |